Thread: Be aware of ebuyer.com
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Old 11-03-2010, 22:23   #52
Mick Fisher
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Re: Be aware of ebuyer.com
Quote:
Originally Posted by foreverwar View Post
Bought a 22" LCD TV/DVD for the bedroom from ebuyer about 3-4 weeks ago, and a red line appeared on the screen (top to bottom) two nights ago.

I filled in the online returns request form, spoke to them on the phone next morning, and got a RMA straight away (the TV is being picked up Monday) - good customer service.
Similar experience with a 2 week old Bluray Player with a duff laser that died on Tuesday.

I filled out the online returns form immediately, spoke to CS on Weds PM and UPS collected it today.

So full marks for the collection but I will reserve final judgment until the replacement procedure has completed. Watch this space.
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