Cable Forum - View Single Post - OUTLOOK 2002/BLUEYONDER: Can send e-mail but not receiving

JimmyleRat · 08-03-2010, 20:43

Until last Friday, my wife was having e-mail problems in Outlook 2002 with a pop box asking for her user name and the password for her blueyonder account. Prior to 22 January 2010, everything was working normally. Eventually, after hours of research I managed to fix this and all outstanding mail was delivered to her inbox. However, although I no longer get the pop up box and all the account settings tests are OK, she has not received any e-mails since Friday (not even the test e-mail from Microsoft Outlook's Account Manager). No error messages are received either.

I am the primary account holder and have had no problems whatsoever. I have wasted so much time on this and need a solution desparately before I crack up.

Jimmy

08-03-2010, 20:43	#1
JimmyleRat Inactive Join Date: Mar 2010 Posts: 1	OUTLOOK 2002/BLUEYONDER: Can send e-mail but not receiving Until last Friday, my wife was having e-mail problems in Outlook 2002 with a pop box asking for her user name and the password for her blueyonder account. Prior to 22 January 2010, everything was working normally. Eventually, after hours of research I managed to fix this and all outstanding mail was delivered to her inbox. However, although I no longer get the pop up box and all the account settings tests are OK, she has not received any e-mails since Friday (not even the test e-mail from Microsoft Outlook's Account Manager). No error messages are received either. I am the primary account holder and have had no problems whatsoever. I have wasted so much time on this and need a solution desparately before I crack up. Jimmy