Thread: Indian call centres
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Old 08-03-2010, 19:05   #14
lucy7
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Re: Indian call centres
Quote:
Originally Posted by Arthurgray50@blu View Post
I don't know if anyone else has the same opion, but but l am getting fed up to the back teeth with these Indian centres.

Every time l call them, they don't know what you are saying, they don't know the answer, why don't they bring them back to the UK, tonight for example, my wife contacted Santander, there call centre was India, and the person couldn't speak English, and didn't know what my wife was saying.

If major companies must use foriegn call centres, then the people that we are talking too, must speak ENGLISH. argh.


I understand your frustrations Arthur.
It can be annoying at times.
I never have any problem with them understanding me, but I do often have a problem understanding them!

My youngest daughter has now developed an ear for this type of phone conversation due to a work thing she does when back from uni.

Mind you last month I had a problem understanding a lady from Scotland from a call center!
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