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Old 08-03-2010, 10:32   #3
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
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Re: On Demand Missing BBC 1

Quote:
Originally Posted by Angua View Post
For some reason BBC 1 Programs seem to be missing from the On Demand service for Saturday. Casualty from Saturday 6th March is missing.

Can still get them on iPlayer though.

Have re-booted the box twice now without success.

Anyone else having the same problem?
We're on the case... it's currently being worked on.

Please find details below of this service affecting issue.


Quote:
Raised : 7 Mar, 2010 16:13
Name : Tomos Jones, Outage Surveillence Team
Ticket Number : 1210700
Estimated Resolution : 4 hours
Status : Updated
Priority : P1
Services Affected: Digital TV

Description :
Hello, some customers nationally may current be
unable to access listings for their on demand and
catch up TV services.

We’re really sorry that you can’t
enjoy our full service at the moment. Our
engineers are fixing it for you right now.

We hope to have it sorted and your services
up and running as soon as possible.

-Virgin Media Technical Support


Updates:
--------


Date : 7 Mar, 2010 19:39
Name : Jason Wilde
Estimated Resolution : 4 hours
Status : Updated

Description :
This issue is still under investigation by our
engineers.
Further updates will be posted when available.
Virgin Media would like to apologise for any
inconvenience caused.
Virgin Media Technical Support




For more details on service affecting issues, visit our
website at http://status-cable.virginmedia.com/vmstatus/summary.do
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