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pip08456 · 03-03-2010, 19:33

It may be worth getting back on to the CEO's people (via email so you have a record) and cancelling and requesting you be reimbursed for the charges you have paid as they have been given ample opportunity to solve the problem but have been unable to do so.

Excuses like CEO's rep is trying to find out who in 2nd line is dealing with it and networks etc just do not wash.

03-03-2010, 19:33	#24
pip08456 Sad Doig Fan! Join Date: Aug 2007 Location: Barry South Wales Age: 69 Services: With VM for BB 250Mb service.(Deal) Posts: 11,823	Re: Why I regret joining virgin media It may be worth getting back on to the CEO's people (via email so you have a record) and cancelling and requesting you be reimbursed for the charges you have paid as they have been given ample opportunity to solve the problem but have been unable to do so. Excuses like CEO's rep is trying to find out who in 2nd line is dealing with it and networks etc just do not wash.