Quote:
Originally Posted by RoomsnetNews
Roomsnet International Special Announcement
Roomsnet International wishes to announce to all our valued members that the problems which led to certain bookings being canceled by some suppliers last year have been resolved. We would like to reassure all our members that all current and future bookings are completely secure and guaranteed. We deeply regret the inconvenience caused to some of our members last year. We have resolved over 96% of the cancellations that were disrupted in 2009 due to circumstances beyond our control arising as a result of the severe economic downturn experienced worldwide and are working with our suppliers and credit card companies to resolve the outstanding cases expeditiously.....
|
Sorry but "once bitten twice shy" I for one will never book with roomsnet again. Being lied to on the phone and via email does not help a companies reputation. Being told 3 or 4 different excuses as to why your money has been "delayed" in being returned, after paying months in advance for a booking and then having to get the bank to claw the money back from them has NOT given me any confidence in them.
They will have a lot of grovelling to do before me and a lot of people even consider booking with them in this life or the next.
