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Mr Fell · 28-02-2010, 11:35

I use Outlook 07 (with blueyonder) and prior to the migration everthing worked fine and I got my emails sent to both my home computer and Blackberry no problems whatsoever.

Now there is no end of problems - they only go to rhe Blackberry unless I am on line at home - then they just go to the home computer and sometimes not the B berry.

I've been on the help pages on the VM website and have deleted the Outlook account and re instated using `recent' mode in the email set up etc - but its still no good - no difference.

I have phoned the help line on a few occasions but they say they are not trained on outlook and so cannot help me.

Is there some kind soul out there who could suggest a remedy. I`m not a techy type really and if there is some type of fix - I probably would need a detailed description etc. I was able to use the VM help page to set up the blueyonder email - but it was a major challence if you see what I mean !!!

28-02-2010, 11:35	#1
Mr Fell Inactive Join Date: Mar 2009 Location: Preston Lancashire Services: Virgin Media T/V ( V plus & TiVo) cable broadband (30 Mb) & Phone L. Posts: 24	Migration Problem I use Outlook 07 (with blueyonder) and prior to the migration everthing worked fine and I got my emails sent to both my home computer and Blackberry no problems whatsoever. Now there is no end of problems - they only go to rhe Blackberry unless I am on line at home - then they just go to the home computer and sometimes not the B berry. I've been on the help pages on the VM website and have deleted the Outlook account and re instated using `recent' mode in the email set up etc - but its still no good - no difference. I have phoned the help line on a few occasions but they say they are not trained on outlook and so cannot help me. Is there some kind soul out there who could suggest a remedy. I`m not a techy type really and if there is some type of fix - I probably would need a detailed description etc. I was able to use the VM help page to set up the blueyonder email - but it was a major challence if you see what I mean !!!