Quote:
Originally Posted by Sephiroth
Yes - the codewords, particularly uncorrectable, lie at the core of poor performance where they are growing from one day to the next.
The causes can only usually be found by Network Engineers unless it's a faulty modem.
The TV is in a common path with the broadband but on a different frequency. The V+ box glitching is evidence of something happening on the circuit in the common path. That's the line from your cabinet.
Any joy with someone at VM taking ownership? Real ownership, I mean.
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Yes mate someone in the ceo's office has been trying to track down some of the names of the guys that have replied to me on the newsgroup, hes getting back to me tomorrow. Just thought I'd post here for advice so Id have some more feedback to give him as Im worried they will come back and say no fault again. 2nd line emailed my local service manager and network manager last friday and were expectig a reply on monday but still no replies back from them, they have sent some chasers but still nothing, maybe they are all on holiday, who knows
I'll mention the modem to him when we next speak, IF it was a fault with my line to the cab or a modem fault would that explain why networks cant find a fault? I doubt its the modem as when they changed it to run a quick speedtest they only got 1meg down, 3meg tops but like i say they didnt check the codewords. To be honest the techs dont seem to know much about codewords, he even said he'd be checking his when he got home as we are on the same UBR