Quote:
Originally Posted by Ignitionnet
Because people paying between 12 and 38 pounds a month for service aren't really profitable to serve if you start throwing proactive and ongoing monitoring of every modem into the mix.
SQL is used to sort data when looking at multiple customer fault reports. It is not up to customers to report this information it can be derived from their original fault reports and account information anyway.
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So let me get this straight in my mind, -
1) Broadband services are not profitable if they work faultlessly.