Quote:
Originally Posted by Docsis2
Maldova, I am not suggesting that his and my problem are the same, I am suggesting that no one seems to collect this fault data and attempts to use it to assist in resolving the issues that exist.
What does confuse me is your negativity...
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No be at all negative as what happens is that you collate all this data from seemingly similar issues from opposite ends of the country that cannot be in anyway related.
You need to collate data say from your neighbours or from other people in your area and if the fault is the same then you have a better argument to put across to your ISP.
You start hitting them with a mishmash of unrelated data then they will have nothing to base any real investigation of your issue.
If you read what I have said above you know it makes sense.
