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Docsis2 · 24-02-2010, 13:12

I live in Bristol and I and a few friends suffer a similar problem. I am gathering additional information to present to VM to get it resolved.

Do you need to do a Power Off and restart to get your service back?
Have you looked at the modem error file? if so could you post it to my thread CPE (Cable Modems) Crash.

Thanks
Rick

24-02-2010, 13:12	#16
Docsis2 Inactive Join Date: Feb 2010 Location: BS30 CPE-EPC2100R2 HW-2.1 SW-v2.0.2r1256-070601 Rx-7.9 dBmV Tx-47.5 dBmV Cfg-Pcbfdeb7f77d69090.cm Ubr-cpc3-chap8-2-0 Posts: 15	Re: Problems in Neath South Wales I live in Bristol and I and a few friends suffer a similar problem. I am gathering additional information to present to VM to get it resolved. Do you need to do a Power Off and restart to get your service back? Have you looked at the modem error file? if so could you post it to my thread CPE (Cable Modems) Crash. Thanks Rick