[Digital Fanatic]

Originally Posted by ahardie

I still cant understand, having got such a good deal and having made sure that they don't make any money out of you by using Skpe etc., why you are so relentlessly negative about them. You are not providing any where near enough from your subscriptions for them to invest in their infrastructure, so I think you should be the last to complain about their services.
Hopefully when VM have finished their network upgrades and added more HD etc. they will be in the same position that Sky were several years ago and then remove all these ridiculous deals. Most of them were given for the loss of the Sky basic channels anyway which have long since returned.

---------- Post added at 17:01 ---------- Previous post was at 17:01 ----------

Originally Posted by tvtimes

That's exactly what they are starting to do offload the free-loaders and retain customers that they can make money from. They are a business after all not a flaming charity. Cable has been held to ransom so many times it's about time they started calling peoples bluff.

I don't understand the audacity of some customers. They complained when Sky basics went and got a retention deal yet now they have returned they still expect to get the same deal? Does not make sense. I think these 'for life' deals VM were doing are stupid, VM just dug themselves a hole. I can understand a customers frustration if VM take it away without just reason but if any previous greivances have been sorted then VM is more than within it's right to ask for the full price like everyone else has to pay. It's the customers like me paying full price that subsidise the freeloaders!