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Originally Posted by BenMcr
I'm sorry but that's no excuse. I've just gone had a look at the posts that have been left and some of them are downright rude, patronising and are direct personal attacks on VM staff for no reason.
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I think the attacks are aimed at Alex Brown. there's a lot of people that don't like him.
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How is moving the support staff to the forums - which more pepople use than the newsgroups - a downgrade?
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I think you'll find that it's more about losing the internal virgin discussion groups that most people are getting upset about.
to some people that is their life. they've been there since the early days. Virgin are taking away their life line if you like.