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Old 22-02-2010, 19:18   #36
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
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Re: [Merged] Technical Support via newsgroups is withdrawn.

Quote:
Originally Posted by Gary L View Post
Is this going to be the official reason why the support groups were closed, because of trolls?

---------- Post added at 17:01 ---------- Previous post was at 16:59 ----------



That's my point. blueyonder/virginmedia never did like criticism.

is there going to be a feedback group on the forums like there is on the usenet groups?
No the reason is because only a tiny percentage actually used them, where as the VM forum is growing and being used by more customers.... the trolling is the general opinion from some staff and other users.

---------- Post added at 18:18 ---------- Previous post was at 18:12 ----------

Quote:
Originally Posted by Paul M View Post
If staff can [officially] offer support on that forum, why cant they do the same on other forums ?
Good question Paul, maybe CF can ask their VM contacts? Would be good if we could be "official" on here.. it is the better forum.
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