Quote:
Originally Posted by Paul M
If staff can [officially] offer support on that forum, why cant they do the same on other forums ?
|
Probably because on that forum all staff will be verified by the Forum Manager. Any requests for information will also comply with things such as DPA etc.
---------- Post added at 17:55 ---------- Previous post was at 17:53 ----------
Quote:
Originally Posted by Gary L
that should be a big one. they'll be rushed off their feet with all these support queries now being made on an internet forum. as oppsed to newsgroups.
|
Even when they are supporting the forum I doubt it's going to be for every single query - just as the Admins and Moderators of this forum don't answer every single post.
The whole point of a community is that users help each other out - so it will be combination of both official and peer support