Quote:
Originally Posted by BenMcr
Anyone who has signed up to the forum so far has agreed to the current rules - one of which is it's (currently) not a official support route.
That message is on the forum homepage, is in the house rules article and is in the e-mail that you get when you join the forum.
So at the moment if they then post to the forum want a direct answer from Virgin they should know they are probably not going to get one
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I'll wait to see the big announcement for the forum now has support staff answering questions then.
that should be a big one. they'll be rushed off their feet with all these support queries now being made on an internet forum. as oppsed to newsgroups.