Quote:
Originally Posted by Gary L
Because moderation and support are 2 different things.
Not really. it will stop a lot of people bothering though.
unless you count the takeup by new customers, and not the long standing old customers.
closing the text server itself will kill off a long running community.
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As it is 2nd line agents manning the forum who are the same guys manning the newsgroups you will get the same level of service but with tighter control of the trolls.