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Originally Posted by Moldova
Then why did you ask the question above, all the support people on that forum are staff.
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Because moderation and support are 2 different things.
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So they are now going to offer full support via a forum which most people can access easier than newsgroups.
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Not really. it will stop a lot of people bothering though.
unless you count the takeup by new customers, and not the long standing old customers.
closing the text server itself will kill off a long running community.