Cable Forum - View Single Post - Virgin ADSL amazingly slow since activation date

mmvm · 21-02-2010, 16:50

I live in an ADSL area in Northern Ireland and have had Virgin broadband since late December, but since the activation date the speeds have been really quite slow. My area is capable of 6mpbs and I don't think it's ever reached that. I understand that it could be because of peak hours and such but it's nearly always constantly slow.

I got so fed up I called up Virgin help and they directed me to a proper speed test, speedtester.bt.com. I've done it a few times now and so far it's come up: download speed: 59kpbs. That's God awful and I don't want to keep paying for this contract if the speeds are going to be this ******.

Is there anything I can do because I know if I call up again they'll give me a list of reasons of why the net is slow but I know it's not right because I know none of them are accurate.

Thanks

mmvm

21-02-2010, 16:50	#1
mmvm Inactive Join Date: Aug 2009 Posts: 12	Virgin ADSL amazingly slow since activation date I live in an ADSL area in Northern Ireland and have had Virgin broadband since late December, but since the activation date the speeds have been really quite slow. My area is capable of 6mpbs and I don't think it's ever reached that. I understand that it could be because of peak hours and such but it's nearly always constantly slow. I got so fed up I called up Virgin help and they directed me to a proper speed test, speedtester.bt.com. I've done it a few times now and so far it's come up: download speed: 59kpbs. That's God awful and I don't want to keep paying for this contract if the speeds are going to be this ******. Is there anything I can do because I know if I call up again they'll give me a list of reasons of why the net is slow but I know it's not right because I know none of them are accurate. Thanks mmvm