View Single Post
Old 20-02-2010, 16:33   #167
TheDon
Inactive
 
Join Date: May 2007
Posts: 1,567
TheDon has reached the bronze age
TheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze age
Re: Virgin Media Equipment has Been Compromised

Quote:
Originally Posted by Adam B View Post
If equipment had been compromised why have myself and everybody else who called thos numbers not been refunded?
Because, quite simply, YOU CALLED THOSE NUMBERS.

You are billed by VM for calls that you make. How much those calls then cost VM is irrelevant to this. You make calls, you get billed, regardless if VM then have to pay a 3rd party for the call or not, you made the call and are billed in accordance with your contract with VM.

If VM then pay a 3rd party of not is irrelevant to if you are charged or not, and based solely on the contract VM has with that 3rd party. No doubt part of that contract states that VM can withhold revenue from anyone suspected of artificially inflating traffic. That would be a contract the 3rd party has agreed to, and as such VM can legally refuse to pay them, even for calls that were not due to traffic inflation as they can justify it as a penalty fee.

So basically, you don't have a leg to stand on.
TheDon is offline   Reply With Quote