Quote:
Originally Posted by Dexstroyer
Hi everyone,
A few weeks back when I joined these forums to find help with my 50MB not running to full speed, someone commented on how theres never a good story about VM& that people only turn to forums when they need help.
My issue is now resolved with my speed since I sent 2 emails, I had no reply to the 1st and so sent a second. Then out of the blue I received a call from an engineer who had been advised to call me.
He came today and all is on form Im made up, he even sorted my V+ box cos the picture kept jumping....
So what Im saying is that Im extremly happy with VM and that this is a positive story with an engineer that really wanted to get it right for me.
Pitty I cannot fill out a form or something to rate the engineer as I would no problem
Happy again VM customer..
|
You can ring customer service and ask them to pass the message on, I have seen been done a few times.