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Dexstroyer · 20-02-2010, 14:01

Hi everyone,

A few weeks back when I joined these forums to find help with my 50MB not running to full speed, someone commented on how theres never a good story about VM& that people only turn to forums when they need help.

My issue is now resolved with my speed since I sent 2 emails, I had no reply to the 1st and so sent a second. Then out of the blue I received a call from an engineer who had been advised to call me.

He came today and all is on form Im made up, he even sorted my V+ box cos the picture kept jumping....

So what Im saying is that Im extremly happy with VM and that this is a positive story with an engineer that really wanted to get it right for me.
Pitty I cannot fill out a form or something to rate the engineer as I would no problem

Happy again VM customer..

20-02-2010, 14:01	#1
Dexstroyer Inactive Join Date: Jan 2010 Location: Stockport Services: V+ XL TV home phone + 3 Virgin Mobiles & 50MB Broadband Happy with the lot! Posts: 109	Well done Virgin! Hi everyone, A few weeks back when I joined these forums to find help with my 50MB not running to full speed, someone commented on how theres never a good story about VM& that people only turn to forums when they need help. My issue is now resolved with my speed since I sent 2 emails, I had no reply to the 1st and so sent a second. Then out of the blue I received a call from an engineer who had been advised to call me. He came today and all is on form Im made up, he even sorted my V+ box cos the picture kept jumping.... So what Im saying is that Im extremly happy with VM and that this is a positive story with an engineer that really wanted to get it right for me. Pitty I cannot fill out a form or something to rate the engineer as I would no problem Happy again VM customer..