[Peter_]

I think what has been happening is the companies using Virginmedia's services have installed their own equipment which is making phantom calls to earn more revenue and this has been spotted and the payments stopped for the calls in question.

If you do not want people to think that this is what is really happening then set a date in court and let the lawyers fight it out.

Also on that video you posted you show your phone bill with various phone numbers on, possibly friends or colleagues who I believe would be very angry at you posting them on a very public platform such as Youtube.

That is itself makes me wonder how a so called Telecommunications professional can actually still be in business if you are willing to post private numbers online.