Quote:
Originally Posted by virginruinedntl
what is supposed to happen when our area is switched over, no picture??
Our virgin box has been pixelating and dropping picture for the past 3 days, i've go no new virgin card through the door tho, phoned virgin they said wait 24hrs and if it isn't fixed then phone again for an engineer.
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The switchover shouldn't cause any of the issues you describe... we ask you to monitor for 24hours, while a team monitors jobs coming in for your area, and if we see a trend then we can raise an outage for the area. If no more jobs come in then you need a tech to call to your home as it is likley a single viewer issue.
HTH
