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Old 15-02-2010, 15:05   #69
Welshchris
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Join Date: Dec 2007
Location: Wales UK
Age: 44
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
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Re: Virgin is the Best ISP

Quote:
Originally Posted by pip08456 View Post
solcuerda,

You covered every one of my gripes except one. Bring CS back to the UK and staff it with personnel who don't need to read a script and guide you through all the things you've already done before you made the call.
Some of the Indian staff are quite helpful.

Its not ONLY! the fact that they read from a script its the fact you have problems understanding one another also and people get annoyed and just cant be bothered especially if the problem is ongoing.
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