Quote:
Originally Posted by pip08456
solcuerda,
You covered every one of my gripes except one. Bring CS back to the UK and staff it with personnel who don't need to read a script and guide you through all the things you've already done before you made the call.
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Some of the Indian staff are quite helpful.
Its not ONLY! the fact that they read from a script its the fact you have problems understanding one another also and people get annoyed and just cant be bothered especially if the problem is ongoing.