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Old 15-02-2010, 00:40   #64
Burt-Kwouk
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Join Date: Jul 2009
Posts: 6
Burt-Kwouk is an unknown quantity at this point
Re: Virgin on the ridiculous

Just a note to the people posting their little speedtest banners....


(^ This is as good as it ever gets here ^)
(I'm on the 20Mbit tariff, in case you're wondering)

There's more to running an ISP service than just providing a few lucky customers with the speeds they were promised.

I used to live right on the outskirts of Plymouth (a stone's throw from Dartmoor) where I had my first cable installation from good old Telewest.
They installed it, I used it and never had a moment's worry for a good few years.
So, if you're lucky enough to live in say, Wales (just as an example), where the population is fifteen people and a cow, you'll probably never have cause to become entangled in the web of insanity that is VM 'customer services'.
That being said.
If you've had a run-in with BT, EDF or British Gas etc., then you'll probably have a reasonably good idea of the experience.
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