Cable Forum - View Single Post - Ring-trip (pre-trip) on with Panasonic cordless

Bridgeofsize · 15-02-2010, 00:33

Thanks for the input. Yes, the caller heard ring tone as normal.

Substituting corded phones made no difference. Virgin came back - 3rd visit in four weeks - and this time the technician discovered that Virgin had miswired the phone where the copper wires that come into the house interface with the fibre optic main distribution in a box at the end of the street.

Why they couldn't have identified this earlier, and why they didn't recognize the symptons, I can't imagine. How many fault permutations with two cables can there possibly be?

In any case, all fixed now.

15-02-2010, 00:33	#3
Bridgeofsize Inactive Join Date: Dec 2009 Posts: 2	Re: Ring-trip (pre-trip) on with Panasonic cordless Thanks for the input. Yes, the caller heard ring tone as normal. Substituting corded phones made no difference. Virgin came back - 3rd visit in four weeks - and this time the technician discovered that Virgin had miswired the phone where the copper wires that come into the house interface with the fibre optic main distribution in a box at the end of the street. Why they couldn't have identified this earlier, and why they didn't recognize the symptons, I can't imagine. How many fault permutations with two cables can there possibly be? In any case, all fixed now.