Quote:
Originally Posted by martyh
so for future reference is the 50mg tech department only based in england or do they have some in india?
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Offshore tend to transfer them but everyone else will troubleshoot as per Mags colleagues above and failing that we get them transferred to us as we are in the call tree.
The are a nucleus of 50Mb trained agents in the UK but everyone else should do basic troubleshooting anyway as the majority of the issues are no different to standard kit.