Quote:
Originally Posted by Vortex566
Thank you for the quick reply. I have called 151 and it was pre-recorded message that said we are sorry to hear about the fault with your broadband in the postcode of B30 are engineers are looking at the fault.
I take it this is normal and should just wait until it is fixed?
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Yes - it means we are aware of the fault - shouldn't be too long now as we have a SLA of 8 hours to fix that type of fault.