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Old 12-02-2010, 15:38   #5
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: Another general outage?

Quote:
Originally Posted by MrSums View Post
WD3 is the post-code.

---------- Post added at 14:23 ---------- Previous post was at 14:18 ----------

The Service Status page now says "Orange" status with an update time/date of: 15/01/10 @ 16:25

Suddenly I feel my life rushing backwards ....

Clicking on the link you get a page explaining that "Orange" status means "Service is running slowly, or has intermittent problems" and then underneath is written:



Interestingly, the Customer services is a link that points to an unobtainable page.

Sometime you wonder why pages like this even exist. No information is better than useless information
Oh..you are ADSL, not cable.. thats why I know nothing about your outage!

---------- Post added at 14:38 ---------- Previous post was at 14:30 ----------

Have you spoken to Virgin Media National faults?

Quote:
Service fault or technical support
Broadband or Phone service:
Call 0845 454 2222 and select Option 3 when prompted
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