Quote:
Originally Posted by Welshchris
DEADMAN INC, The BSR in Swansea still hasnt been repaired properly and people r still having issues here. Motorolla has put out 2 codes to try and solve the issue and it hasnt and this problem has been going on since August last year.
Some problems do take time to fix, BUT! what annoys me with Virgin is they dont admit to the issues they have and people get stressed. Towards the end before i switched back to a UBR on 20mb i was getting the same problems as over 20 people i knew of in Swansea on the same BSR and on the same card also. Virgin finally admitted there was an issue in October but said they didnt know how to fix it. Atleast the admittence give hope and u knew where u stand.
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Well said.
Why can't they bite the bullet and rent some Cisco 10Ks and whack them in till Motorola solve their siht? Any self respecting company would not leave its customers in the lurch.
Have you contacted the Swansea local newspaper yet?