[Sephiroth]

Originally Posted by kai_mitsurugi

I'm lost UBR/BSR?
[SEPH]: These devices are the routers that terminate your connexion. UBR is Universal Broadband Router and the term was coined by Cisco. BSR is (I think) Broadband Services Router and is the abbreviation used for marketing by Motorola. There is a declared problem with the Motorola BSRs and you know you're on one if you bond 4 channels on your downstream (Cisco bonds three channels)

I'm in Gorseinon and yes I'm a student. It's wierd it's only been happening since about the beginning of February maybe.

---------- Post added at 18:25 ---------- Previous post was at 18:24 ----------



Sorry about this but where are the newsgroups? I've never used them before.
[SEPH]: You can post a help request on the VM support newsgroup, who are 2nd line support techs and will respond quickly to you. It beats the offshore debacle by a long mile.

If you're on XP, the VM web site tells you how to connect to the newsgroup using Outlook Express (Outlook doesn't support this).

If you're on Vista or Windows 7, you would use Windows Live Mail (a standard part of your system). To get on the VM Newsgroup you need to be operating through the VM broadband system.

In Windows Live Mail, you'd click the "Newsgroups" link at the bottom of the screen and then Tools/Accounts then Add/Newsgroup Account.

Give your Display Name (like kiloman), your e-mail address (which can be fictitious) then your server address for the newsgroup which is "news.virginmedia.com".

You'll then be able (via the Newsgroups menu item) to select the Virgin media icon on the left of a search panel, click on "All" and wait a few minutes till it's finished listing thousands of newsgroups.

Scroll down to "Virginmedia.support.broadband.cable" and double click it.

And you're there. You can post your stuff including any evidence you've collected.