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broadbandking · 10-02-2010, 11:40

Yes I am still employed by Virgin, if you click on connection at the top of the page and copy your UBR, sure some one can have a look for you, plus WelshChris is right can you remove the virgin media staff memebers name from your post.

Have you been in contact with the newsgroups, reason I ask as this issue gets passed to planning and capacity, which then arrange for a fix, this can take awhile due to resources, planning , parts, so if you area does need a upgrade it might not be a quick overnight job.

P.S make sure you remove any trace of IP/Mac address please

10-02-2010, 11:40	#3
broadbandking cf.mega poster Join Date: Nov 2008 Location: At My Desk Services: Virgin Media V6 XL TV - 1Gb Broadband Posts: 3,009	Re: Cambridge CB5 UBR over utilised! Yes I am still employed by Virgin, if you click on connection at the top of the page and copy your UBR, sure some one can have a look for you, plus WelshChris is right can you remove the virgin media staff memebers name from your post. Have you been in contact with the newsgroups, reason I ask as this issue gets passed to planning and capacity, which then arrange for a fix, this can take awhile due to resources, planning , parts, so if you area does need a upgrade it might not be a quick overnight job. P.S make sure you remove any trace of IP/Mac address please __________________ My Broadband Ping