Quote:
Originally Posted by Moldova
Why would you want to use a faked email address when reporting a fault. 
Of course they can track you via IP how else can they check your connection and book an engineer. |
Well, it wasn't obvious (AS I DON'T WORK FOR THEM) that 2nd Line would do it that way, I was expecting them to ask for my account details etc
Also I was guessing that the support newsgroups were open and not closed to only VM subscribers.
All in all - very impressed at the speed of the responses.