Thread: speeds
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Old 07-02-2010, 20:30   #11
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: speeds

Quote:
Originally Posted by RainmakerRaw View Post
Unfortunately that doesn't always work. My brother is in the WA11 area and his 20Mbps service was lucky to see 300KB/sec most of the time. During 'quieter' periods he could sometimes manage 5 megs. VM's tech support just said his area was full of heavy users and it was not a fault, just tough luck.

They still charged him full price for his 'up to' 20 meg service though.
Which could be considered an adequate reason for legal action. Clearly if VM can not offer full speed in an area at least some of the time, then they should not (legally) be advertising that speed.

In answer to the OP, try http://www.broadbandspeedchecker.co....n_my_area.aspx . You enter your postcode and it gives you the speeds of people around you, compared with the packages they have..
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