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cabletel · 07-02-2010, 20:16

Guys,

My mother in law was on 2mb connection (BB size M) and from speed tests on her machine this evening shockingly appears to still be on this. I was originally on the 2mb connection myself but was upgraded free of charge to the 10mb (BB Size L) connection during the reshuffle/introduction of 50mb. Is the free upgrade still available and if so how would she go about getting this, just call Customer Services?

07-02-2010, 20:16	#1
cabletel Inactive Join Date: Feb 2009 Location: Belfast Services: Virgin Media TV XL; Virgin Media BB L; Virgin Media Phone M Posts: 15	Free 10mb upgrade Guys, My mother in law was on 2mb connection (BB size M) and from speed tests on her machine this evening shockingly appears to still be on this. I was originally on the 2mb connection myself but was upgraded free of charge to the 10mb (BB Size L) connection during the reshuffle/introduction of 50mb. Is the free upgrade still available and if so how would she go about getting this, just call Customer Services?