Quote:
Originally Posted by Kymmy
Nice when you've got a choice to go elsewhere..
Not had a problem with VM apart from the fact I would like a continous bank of IP's and a faster upload... The faster upload just ain't gonna happen here until 2012 as we're restricted to ADSL (8mb though 6.5 as we're 1km from the exchange)
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You must be right in the middle of all the areas you discuss, they're all either being upgraded or in early tranches.
---------- Post added at 13:15 ---------- Previous post was at 13:12 ----------
Quote:
Originally Posted by III
QFE
As did I a long time ago.
In an ideal world VM would have provided me with a service I wanted, due to factors beyond their control they couldn't serve my needs.
After 6 six service techs, network techs and headend techs, it goes without saying more calls to VM then I care to remember. I moved to another ISP.
My time is precious, tech visits & calls ate into my time. So if you have nothing to do all day but wait for techs to visit & make calls to your ISP or derive some pleasure from said calls and visits then I guess it beats watching daytime TV.
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3 significant outages and VM having no plans to perform the necessary work to resolve my issues is quite enough. After first week long outage was repeated within a month I was unhappy but stuck with it, teething trouble, another outage recently was enough.
I know why my area sucks, rather than rebuilding the network or upgrading it VM just crowbarred DOCSIS 3 onto it. Until they spend some serious time and money here it isn't adequate reliability wise for my needs.