Thread: Two disconnections on 50mb
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Old 06-02-2010, 02:05   #7
Welshchris
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Join Date: Dec 2007
Location: Wales UK
Age: 44
Services: 50mb Cable, L TV and Phone XL.
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Re: Two disconnections on 50mb
got a tech coming out Tuesday, apparently downstream is a little "To high" according to second line support.

But if its downstream why is the upstream whats causing the problems, from the own modem logs we can see upstream is the issue....

Fri Feb 5 19:54:36 2010 Fri Feb 5 19:54:36 2010 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel

This happened 3 times now.
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