Everything aside, i've just returned from a trip to my relatives house (less than 1 mile away), here are his tracert results:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Pete.PETER>tracert
www.virginmedia.com
Tracing route to
www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:
1 6 ms 5 ms 6 ms 10.251.80.1
2 7 ms 7 ms 5 ms leic-cam-1b-v105.network.virginmedia.net [82.3.3
5.225]
3 5 ms 5 ms 5 ms leic-core-1b-ae2-0.network.virginmedia.net [195.
182.174.149]
4 7 ms 7 ms 7 ms nth-bb-b-as6-0.network.virginmedia.net [213.105.
172.41]
5 13 ms 13 ms 14 ms brhm-bb-1a-ae3-0.network.virginmedia.net [62.253
.185.86]
6 15 ms 13 ms 13 ms win-bb-b-so-110-0.network.virginmedia.net [62.25
3.185.142]
7 14 ms 13 ms 38 ms win-dc-b-v900.network.virginmedia.net [62.253.18
8.166]
8 17 ms 17 ms 15 ms
www.virginmedia.com [212.250.162.12]
Trace complete.
C:\Documents and Settings\Pete.PETER>tracert
www.virginmedia.com
Tracing route to
www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:
1 5 ms 6 ms 6 ms 10.251.80.1
2 6 ms 5 ms 5 ms leic-cam-1b-v105.network.virginmedia.net [82.3.3
5.225]
3 6 ms 6 ms 6 ms leic-core-1b-ae2-0.network.virginmedia.net [195.
182.174.149]
4 8 ms 7 ms 11 ms nth-bb-b-as6-0.network.virginmedia.net [213.105.
172.41]
5 16 ms 15 ms 16 ms brhm-bb-1a-ae3-0.network.virginmedia.net [62.253
.185.86]
6 14 ms 16 ms 16 ms win-bb-b-so-110-0.network.virginmedia.net [62.25
3.185.142]
7 15 ms 16 ms 16 ms win-dc-b-v900.network.virginmedia.net [62.253.18
8.166]
8 15 ms 17 ms 16 ms
www.virginmedia.com [212.250.162.12]
Trace complete.
C:\Documents and Settings\Pete.PETER>tracert
www.virginmedia.com
Tracing route to
www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:
1 5 ms 5 ms 5 ms 10.251.80.1
2 6 ms 6 ms 5 ms leic-cam-1b-v105.network.virginmedia.net [82.3.3
5.225]
3 20 ms 6 ms 6 ms leic-core-1b-ae2-0.network.virginmedia.net [195.
182.174.149]
4 6 ms 8 ms 7 ms nth-bb-b-as6-0.network.virginmedia.net [213.105.
172.41]
5 13 ms 13 ms 14 ms brhm-bb-1a-ae3-0.network.virginmedia.net [62.253
.185.86]
6 14 ms 14 ms 15 ms win-bb-b-so-110-0.network.virginmedia.net [62.25
3.185.142]
7 15 ms 15 ms 13 ms win-dc-b-v900.network.virginmedia.net [62.253.18
8.166]
8 18 ms 22 ms 18 ms
www.virginmedia.com [212.250.162.12]
Trace complete.
C:\Documents and Settings\Pete.PETER>tracert
www.virginmedia.com
Tracing route to
www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:
1 6 ms 6 ms 5 ms 10.251.80.1
2 6 ms 7 ms 6 ms leic-cam-1b-v105.network.virginmedia.net [82.3.3
5.225]
3 6 ms 5 ms 5 ms leic-core-1b-ae2-0.network.virginmedia.net [195.
182.174.149]
4 7 ms 7 ms 8 ms nth-bb-b-as6-0.network.virginmedia.net [213.105.
172.41]
5 14 ms 13 ms 15 ms brhm-bb-1a-ae3-0.network.virginmedia.net [62.253
.185.86]
6 14 ms 14 ms 23 ms win-bb-b-so-110-0.network.virginmedia.net [62.25
3.185.142]
7 15 ms 15 ms 14 ms win-dc-b-v900.network.virginmedia.net [62.253.18
8.166]
8 18 ms 18 ms 16 ms
www.virginmedia.com [212.250.162.12]
Trace complete.
C:\Documents and Settings\Pete.PETER>tracert
www.virginmedia.com
Tracing route to
www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:
1 6 ms 5 ms 6 ms 10.251.80.1
2 6 ms 6 ms 6 ms leic-cam-1b-v105.network.virginmedia.net [82.3.3
5.225]
3 7 ms 6 ms 5 ms leic-core-1b-ae2-0.network.virginmedia.net [195.
182.174.149]
4 9 ms 7 ms 9 ms nth-bb-b-as6-0.network.virginmedia.net [213.105.
172.41]
5 12 ms 13 ms 13 ms brhm-bb-1a-ae3-0.network.virginmedia.net [62.253
.185.86]
6 15 ms 15 ms 14 ms win-bb-b-so-110-0.network.virginmedia.net [62.25
3.185.142]
7 15 ms 15 ms 16 ms win-dc-b-v900.network.virginmedia.net [62.253.18
8.166]
8 16 ms 17 ms 17 ms
www.virginmedia.com [212.250.162.12]
Trace complete.
C:\Documents and Settings\Pete.PETER>tracert
www.virginmedia.com
Tracing route to
www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:
1 6 ms 5 ms 6 ms 10.251.80.1
2 6 ms 5 ms 6 ms leic-cam-1b-v105.network.virginmedia.net [82.3.3
5.225]
3 11 ms 6 ms 5 ms leic-core-1b-ae2-0.network.virginmedia.net [195.
182.174.149]
4 7 ms 8 ms 8 ms nth-bb-b-as6-0.network.virginmedia.net [213.105.
172.41]
5 14 ms 13 ms 14 ms brhm-bb-1a-ae3-0.network.virginmedia.net [62.253
.185.86]
6 14 ms 15 ms 16 ms win-bb-b-so-110-0.network.virginmedia.net [62.25
3.185.142]
7 15 ms 16 ms 14 ms win-dc-b-v900.network.virginmedia.net [62.253.18
8.166]
8 17 ms 16 ms 16 ms
www.virginmedia.com [212.250.162.12]
Trace complete.
C:\Documents and Settings\Pete.PETER>tracert
www.virginmedia.com
Tracing route to
www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:
1 7 ms 7 ms 5 ms 10.251.80.1
2 7 ms 6 ms 5 ms leic-cam-1b-v105.network.virginmedia.net [82.3.3
5.225]
3 5 ms 9 ms 6 ms leic-core-1b-ae2-0.network.virginmedia.net [195.
182.174.149]
4 7 ms 7 ms 8 ms nth-bb-b-as6-0.network.virginmedia.net [213.105.
172.41]
5 13 ms 13 ms 13 ms brhm-bb-1a-ae3-0.network.virginmedia.net [62.253
.185.86]
6 15 ms 15 ms 16 ms win-bb-b-so-110-0.network.virginmedia.net [62.25
3.185.142]
7 14 ms 15 ms 13 ms win-dc-b-v900.network.virginmedia.net [62.253.18
8.166]
8 19 ms 21 ms 16 ms
www.virginmedia.com [212.250.162.12]
Trace complete.
C:\Documents and Settings\Pete.PETER>tracert
www.virginmedia.com
Tracing route to
www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:
1 6 ms 6 ms 6 ms 10.251.80.1
2 7 ms 7 ms 6 ms leic-cam-1b-v105.network.virginmedia.net [82.3.3
5.225]
3 7 ms 5 ms 5 ms leic-core-1b-ae2-0.network.virginmedia.net [195.
182.174.149]
4 8 ms 7 ms 8 ms nth-bb-b-as6-0.network.virginmedia.net [213.105.
172.41]
5 14 ms 14 ms 13 ms brhm-bb-1a-ae3-0.network.virginmedia.net [62.253
.185.86]
6 14 ms 15 ms 14 ms win-bb-b-so-110-0.network.virginmedia.net [62.25
3.185.142]
7 15 ms 13 ms 14 ms win-dc-b-v900.network.virginmedia.net [62.253.18
8.166]
8 17 ms 19 ms 17 ms
www.virginmedia.com [212.250.162.12]
Trace complete.
C:\Documents and Settings\Pete.PETER>
---------- Post added at 17:13 ---------- Previous post was at 17:09 ----------
and here are mine, to the same website:
>>>> C:\Users\zro>tracert virginmedia.com
>>>>
>>>> Tracing route to virginmedia.com [212.250.162.12]
>>>> over a maximum of 30 hops:
>>>>
>>>> 1 <1 ms <1 ms <1 ms 192.168.123.254
>>>> 2 15 ms 35 ms 7 ms 10.141.108.1
>>>> 3 74 ms 26 ms 29 ms
>>>> leic-core-1a-ge-300-635.network.virginmedia.net
>>>> [82.3.36.53]
>>>> 4 11 ms 13 ms 47 ms lee-bb-a-as8-0.network.virginmedia.net
>>>> [213.105.
>>>> 172.17]
>>>> 5 15 ms 16 ms 57 ms pop-bb-b-as1-0.network.virginmedia.net
>>>> [62.253.1
>>>> 85.238]
>>>> 6 17 ms 31 ms 18 ms win-bb-a-as1-0.network.virginmedia.net
>>>> [212.43.1
>>>> 62.193]
>>>> 7 41 ms 51 ms 47 ms win-dc-a-v900.network.virginmedia.net
>>>> [62.253.18
>>>> 8.162]
>>>> 8 76 ms 45 ms 44 ms
www.virginmedia.com [212.250.162.12]
>>>>
>>>> Trace complete.
>>>>
>>>> C:\Users\zro>tracert virginmedia.com
>>>>
>>>> Tracing route to virginmedia.com [212.250.162.12]
>>>> over a maximum of 30 hops:
>>>>
>>>> 1 <1 ms <1 ms <1 ms 192.168.123.254
>>>> 2 8 ms 25 ms 37 ms 10.141.108.1
>>>> 3 33 ms 7 ms 33 ms
>>>> leic-core-1a-ge-300-635.network.virginmedia.net
>>>> [82.3.36.53]
>>>> 4 16 ms 38 ms 12 ms lee-bb-a-as8-0.network.virginmedia.net
>>>> [213.105.
>>>> 172.17]
>>>> 5 16 ms 27 ms 33 ms pop-bb-b-as1-0.network.virginmedia.net
>>>> [62.253.1
>>>> 85.238]
>>>> 6 45 ms 36 ms 73 ms win-bb-a-as1-0.network.virginmedia.net
>>>> [212.43.1
>>>> 62.193]
>>>> 7 17 ms 18 ms 25 ms win-dc-a-v900.network.virginmedia.net
>>>> [62.253.18
>>>> 8.162]
>>>> 8 52 ms 66 ms 19 ms
www.virginmedia.com [212.250.162.12]
>>>>
>>>> Trace complete.
>>>>
>>>> C:\Users\zro>tracert virginmedia.com
>>>>
>>>> Tracing route to virginmedia.com [212.250.162.12]
>>>> over a maximum of 30 hops:
>>>>
>>>> 1 <1 ms <1 ms <1 ms 192.168.123.254
>>>> 2 36 ms 16 ms 39 ms 10.141.108.1
>>>> 3 7 ms 10 ms 59 ms
>>>> leic-core-1a-ge-300-635.network.virginmedia.net
>>>> [82.3.36.53]
>>>> 4 13 ms 12 ms 54 ms lee-bb-a-as8-0.network.virginmedia.net
>>>> [213.105.
>>>> 172.17]
>>>> 5 36 ms 37 ms 35 ms pop-bb-b-as1-0.network.virginmedia.net
>>>> [62.253.1
>>>> 85.238]
>>>> 6 49 ms 21 ms 68 ms win-bb-a-as1-0.network.virginmedia.net
>>>> [212.43.1
>>>> 62.193]
>>>> 7 36 ms 34 ms 16 ms win-dc-a-v900.network.virginmedia.net
>>>> [62.253.18
>>>> 8.162]
>>>> 8 53 ms 45 ms 18 ms
www.virginmedia.com [212.250.162.12]
>>>>
>>>> Trace complete.
>>>>
>>>> C:\Users\zro>tracert virginmedia.com
>>>>
>>>> Tracing route to virginmedia.com [212.250.162.12]
>>>> over a maximum of 30 hops:
>>>>
>>>> 1 <1 ms <1 ms <1 ms 192.168.123.254
>>>> 2 28 ms 10 ms 38 ms 10.141.108.1
>>>> 3 8 ms 9 ms 7 ms
>>>> leic-core-1a-ge-300-635.network.virginmedia.net
>>>> [82.3.36.53]
>>>> 4 84 ms 12 ms 20 ms lee-bb-a-as8-0.network.virginmedia.net
>>>> [213.105.
>>>> 172.17]
>>>> 5 176 ms 61 ms 17 ms pop-bb-b-as1-0.network.virginmedia.net
>>>> [62.253.1
>>>> 85.238]
>>>> 6 41 ms 18 ms 45 ms win-bb-a-as1-0.network.virginmedia.net
>>>> [212.43.1
>>>> 62.193]
>>>> 7 18 ms 18 ms 19 ms win-dc-a-v900.network.virginmedia.net
>>>> [62.253.18
>>>> 8.162]
>>>> 8 26 ms 24 ms 56 ms
www.virginmedia.com [212.250.162.12]
>>>>
>>>> Trace complete.
>>>>
>>>> C:\Users\zro>
>>>
>>> Hi nvc,
>>>
>>> Can you perform them tests without your router connected please. That
>>> we we can get a better understanding of what the issue is.
>>>
>>>
>>> --
>>> Kind Regards
>>> Paul Morris
>>> VirginMedia Technical Support
>>>
http://status2.virginmedia.com/
>>>
>>
>> As i say though, packet loss seems to be at zero. It's just this unstable
>> latency that is the issue. Below are more tracerts and a pathping with
>> the router disconnected, and the pc connected directly to the internet.
>> You can visually see the instability in the following print screen, taken
>> 1/2 days ago of a server monitor:
>>
http://img690.imageshack.us/img690/5226/lolololc.jpg
>>
>> If you cannot solve it (for whatever reason), what would be the response
>> to the question regarding 50mb and seeing whether D3 would solve the
>> issues i'm facing?
>>
>> Thanks as always.
>>
>>
>>
>> 05 February 2010 - 15:00 - TRACERT
>> ----------------------------------
>>
>> C:\Users\zro>tracert
www.virginmedia.com
>>
>> Tracing route to
www.virginmedia.com [212.250.162.12]
>> over a maximum of 30 hops:
>>
>> 1 9 ms 45 ms 24 ms 10.141.108.1
>> 2 25 ms 7 ms 17 ms
>> leic-core-1a-ge-300-635.network.virginmedia.net
>> [82.3.36.53]
>> 3 14 ms 34 ms 39 ms lee-bb-a-as8-0.network.virginmedia.net
>> [213.105.
>> 172.17]
>> 4 23 ms 41 ms 44 ms pop-bb-b-as1-0.network.virginmedia.net
>> [62.253.1
>> 85.238]
>> 5 23 ms 17 ms 37 ms win-bb-a-as1-0.network.virginmedia.net
>> [212.43.1
>> 62.193]
>> 6 17 ms 35 ms 81 ms win-dc-a-v900.network.virginmedia.net
>> [62.253.18
>> 8.162]
>> 7 19 ms 47 ms 17 ms
www.virginmedia.com [212.250.162.12]
>>
>> Trace complete.
>>
>> C:\Users\zro>tracert
www.virginmedia.com
>>
>> Tracing route to
www.virginmedia.com [212.250.162.12]
>> over a maximum of 30 hops:
>>
>> 1 8 ms 7 ms 8 ms 10.141.108.1
>> 2 8 ms 7 ms 24 ms
>> leic-core-1a-ge-300-635.network.virginmedia.net
>> [82.3.36.53]
>> 3 103 ms 20 ms 29 ms lee-bb-a-as8-0.network.virginmedia.net
>> [213.105.
>> 172.17]
>> 4 214 ms 24 ms 87 ms pop-bb-b-as1-0.network.virginmedia.net
>> [62.253.1
>> 85.238]
>> 5 17 ms 18 ms 41 ms win-bb-a-as1-0.network.virginmedia.net
>> [212.43.1
>> 62.193]
>> 6 33 ms 26 ms 17 ms win-dc-a-v900.network.virginmedia.net
>> [62.253.18
>> 8.162]
>> 7 25 ms 36 ms 44 ms
www.virginmedia.com [212.250.162.12]
>>
>> Trace complete.
>>
>>
>> C:\Users\zro>tracert
www.virginmedia.com
>>
>> Tracing route to
www.virginmedia.com [212.250.162.12]
>> over a maximum of 30 hops:
>>
>> 1 28 ms 13 ms 31 ms 10.141.108.1
>> 2 7 ms 25 ms 14 ms
>> leic-core-1a-ge-300-635.network.virginmedia.net
>> [82.3.36.53]
>> 3 15 ms 10 ms 11 ms lee-bb-a-as8-0.network.virginmedia.net
>> [213.105.
>> 172.17]
>> 4 55 ms 61 ms 34 ms pop-bb-b-as1-0.network.virginmedia.net
>> [62.253.1
>> 85.238]
>> 5 42 ms 46 ms 15 ms win-bb-a-as1-0.network.virginmedia.net
>> [212.43.1
>> 62.193]
>> 6 19 ms 25 ms 33 ms win-dc-a-v900.network.virginmedia.net
>> [62.253.18
>> 8.162]
>> 7 25 ms 17 ms 25 ms
www.virginmedia.com [212.250.162.12]
>>
>> Trace complete.
>>
>>
>> Tracing route to
www.virginmedia.com [212.250.162.12]
>> over a maximum of 30 hops:
>>
>> 1 17 ms 25 ms 28 ms 10.141.108.1
>> 2 32 ms 13 ms 25 ms
>> leic-core-1a-ge-300-635.network.virginmedia.net
>> [82.3.36.53]
>> 3 13 ms 40 ms 10 ms lee-bb-a-as8-0.network.virginmedia.net
>> [213.105.
>> 172.17]
>> 4 26 ms 24 ms 40 ms pop-bb-b-as1-0.network.virginmedia.net
>> [62.253.1
>> 85.238]
>> 5 19 ms 62 ms 26 ms win-bb-a-as1-0.network.virginmedia.net
>> [212.43.1
>> 62.193]
>> 6 45 ms 18 ms 14 ms win-dc-a-v900.network.virginmedia.net
>> [62.253.18
>> 8.162]
>> 7 18 ms 18 ms 43 ms
www.virginmedia.com [212.250.162.12]
>>
>> Trace complete.
>>
>> Trace complete.
>>
>> C:\Users\zro>tracert
www.virginmedia.com
>>
>> Tracing route to
www.virginmedia.com [212.250.162.12]
>> over a maximum of 30 hops:
>>
>> 1 7 ms 7 ms 32 ms 10.141.108.1
>> 2 28 ms 14 ms 25 ms
>> leic-core-1a-ge-300-635.network.virginmedia.net
>> [82.3.36.53]
>> 3 9 ms 11 ms 27 ms lee-bb-a-as8-0.network.virginmedia.net
>> [213.105.
>> 172.17]
>> 4 16 ms 26 ms 15 ms pop-bb-b-as1-0.network.virginmedia.net
>> [62.253.1
>> 85.238]
>> 5 17 ms 16 ms 17 ms win-bb-a-as1-0.network.virginmedia.net
>> [212.43.1
>> 62.193]
>> 6 15 ms 17 ms 18 ms win-dc-a-v900.network.virginmedia.net
>> [62.253.18
>> 8.162]
>> 7 45 ms 28 ms 17 ms
www.virginmedia.com [212.250.162.12]
>>
>> Trace complete.
>>
>> C:\Users\zro>tracert
www.virginmedia.com
>>
>> Tracing route to
www.virginmedia.com [212.250.162.12]
>> over a maximum of 30 hops:
>>
>> 1 6 ms 15 ms 25 ms 10.141.108.1
>> 2 9 ms 19 ms 6 ms
>> leic-core-1a-ge-300-635.network.virginmedia.net
>> [82.3.36.53]
>> 3 11 ms 73 ms 55 ms lee-bb-a-as8-0.network.virginmedia.net
>> [213.105.
>> 172.17]
>> 4 14 ms 17 ms 16 ms pop-bb-b-as1-0.network.virginmedia.net
>> [62.253.1
>> 85.238]
>> 5 32 ms 20 ms 25 ms win-bb-a-as1-0.network.virginmedia.net
>> [212.43.1
>> 62.193]
>> 6 52 ms 57 ms 37 ms win-dc-a-v900.network.virginmedia.net
>> [62.253.18
>> 8.162]
>> 7 18 ms 37 ms 17 ms
www.virginmedia.com [212.250.162.12]
---------- Post added at 18:55 ---------- Previous post was at 17:13 ----------
Finally spoke to a helpful guy over the phone
- They say my line is oversubscribed
- peter traceroute postcode is on shepshed exchange, i'm on leicester exchange, despite being within 1 mile of eachother
- original upgrades were supposed to be completed in january
- reason they are taking so long is because it's upgrade of the entire network there or something
- ETA on completion: 22march
- speaking to a UK broadband specialist called 'Steve' on Monday 16th!
Perhaps i can squeeze something more out of him on Monday
