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danbayliss · 04-02-2010, 22:15

Hi Peter
The new settings will fully work for virgin.net, virginmedia.com & blueyonder.co.uk customers as the migrations have been completed for those customers.

We are still getting ready for the NTL migrations. The new settings work fine for POP3 & IMAP but the SMTP new settings won't work for another 2 weeks.

I will ask the content team to update the help article.

Thanks for the feedback

04-02-2010, 22:15	#10
danbayliss cf.addict Join Date: Feb 2010 Posts: 112	Re: Can't send messages from Outlook (SMTP) Hi Peter The new settings will fully work for virgin.net, virginmedia.com & blueyonder.co.uk customers as the migrations have been completed for those customers. We are still getting ready for the NTL migrations. The new settings work fine for POP3 & IMAP but the SMTP new settings won't work for another 2 weeks. I will ask the content team to update the help article. Thanks for the feedback