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StumpyBloke · 04-02-2010, 20:46

Hi guys,

Newbie here so hi to all first-off!

I have had the 50mb service for the last few months but recently my upload speed has dropped to around 600kbps. I used to get over 1.5mbps. I have now had 2 visits and each time I phoned them up they said the voltage was too high at the modem. Today the engineer added an attenuator to lower the voltage but the upload speed it still rubbish. It has been like this for weeks and weeks.

I was given the usual guff that the posible 1.5mbps speed is only "up to" to which I replied is ****!! Surely to god I should be able to get a better speed than this???!!! I am so sick of being given the run-around!!

My download speed normally comes back at about 50000kbps. I dont know if this makes any difference but I am in the ST15 postcode (Staffordshire).

Any advice appreciated.

TIA, Rich

04-02-2010, 20:46	#1
StumpyBloke Inactive Join Date: Feb 2010 Posts: 7	50mb Upload Speed Appauling! Hi guys, Newbie here so hi to all first-off! I have had the 50mb service for the last few months but recently my upload speed has dropped to around 600kbps. I used to get over 1.5mbps. I have now had 2 visits and each time I phoned them up they said the voltage was too high at the modem. Today the engineer added an attenuator to lower the voltage but the upload speed it still rubbish. It has been like this for weeks and weeks. I was given the usual guff that the posible 1.5mbps speed is only "up to" to which I replied is ****!! Surely to god I should be able to get a better speed than this???!!! I am so sick of being given the run-around!! My download speed normally comes back at about 50000kbps. I dont know if this makes any difference but I am in the ST15 postcode (Staffordshire). Any advice appreciated. TIA, Rich