Quote:
Originally Posted by Chris
Just got an email from Virgin Media telling me that my ADSL service is going up to £17.99 a month (it's £14.99 at the moment).
But, not to worry, at the same time they're going to upgrade me from 1 meg to 'up-to-8 meg'.
Except, I've been on the up-to-8 service for years. Tech support have no problem with this, whenever I have the need to talk to them. Only their marketing department seems determined to believe I'm still on an ancient 1Mb package.
Anyway, back to the main issue - how can they justify stuffing my bill up by £3 a month? That's a 20% increase!
THIEVING SWINES!
|
I've not had an email from them about this yet