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Old 04-02-2010, 18:21   #139
Ben B
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Re: We're launching our brand new Virgin Media Mail!

Quote:
Originally Posted by SHAQ View Post
Well I called Virgin "lack of" support & guess what they got me to delete my account & reset it.

This has brought me back to square one where I was a week or so ago.
I am able to send emails but I can only receive emails via Windows Mail that are sent to me when I am physically loged on.

So I have 10 emails sitting on webmail I am unable to pull through using Windows mail. Only emails sent to me as I am logged on will now come through Windows mail.

I could change the settings & use recent: to pull them through but then I will be unable to send anything using Windows Mail.

Is the fact that I am the second user on the account "_2" has something to do with it as my wifes account seems to be ok.

Im getting very ****ed off now

HELP
Hi There,

Your mail client is using recent: for the SMTP server it sounds like, go on your settings for the e-mail account in Windows Mail and click on the servers tab, ensure the box 'my server requires authentication' is ticked and then click on 'Settings'. Click on the radio button 'Log on using' and enter your username and password WITHOUT recent: before the username. Ensure 'Remember my password is ticked' and then click OK and try sending an e-mail.

Ben
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