[senthumax]

Hi Steph and friends,

Finally Installation Engineer came yesterday and fixed my outside cable issue.
But still i am not getting 20Mb all the time. my downstream is not stable.

Last night i spoke with one of the VM technical staff over their hotline
he was saying i am in Langley platform my SNR and Signal Level are Pretty much high for my platform. i don't understand totally what he was talking to me.

Also he was saying i should get get 28-33 on SNR and power level Should be negative reading.

At the moment i am getting:

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 5
Downstream Frequency : 331000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 6.1 dBmV
Downstream SNR : 41.4 dB

Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 25800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 46.5 dBmV
Upstream Mini-Slot Size : 2

My question is:

Is there any possibility that the High SNR and High Power level effect my Download speed?

to be honest in early morning 1am to 6am i tested my download speed via rapid share i a getting 1.8Megabyte to 2.4Megabyte (i use Internet Download Manager)
but in other times i am getting 1.5Megabyte to 1.6Megabyte
from 6pm to 11.30pm iam getting 700KB to 1.3Megabyte

Finally arranged a senior service engineer for this friday regarding my Unstable connection.

Note :i was getting spot on 20Mb since last year. but this new probs only started from the begining of jan 2010.