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Old 01-02-2010, 18:46   #12
dmchapman
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Join Date: Apr 2007
Posts: 12
dmchapman is an unknown quantity at this point
Re: Pondering ditching sky for VM...

Ok, thanks all for the feedback. I've kicked it all off this afternoon and have an install date of 17th Feb.

First call went to India - got rather confusing and ended up with a "special deal" that was 70 quid a month with XL upgrade free for a couple of months (but only the uplift - not free tv for 2 months). install of 75 quid for the V+, and 20 quid for the 50Mbit BB.

After 5 attempts at my postcode and 4 attempts at my phone number I wasn't completely convinced they had got the details correct (and it seemed too expensive a month) so I said I'd think about it.

10 mins later I rang back on the customer service number and hit the option "I'm thinking of leaving Virginmedia". Got answered by Michelle who (apart from having a bad day and apologising for being ex-blonde!) was *Excellent* and not offshore.

V+ XL, old box upstairs, 50Meg BB with the free router (I assume this isn't a true 5GHz N router? Anyone know what model?), phoneline for a shade over 60 quid a month, and both installs for 49.99.

Sure, I might have been able to get a cheaper deal if I'd hassled but I'm happy with that price (assuming it all happens and I've not been fed rubbish!).

New 12 month contract though (not surprised really) - although she did say I'm free to alter the package at anytime within that 12 months - is that really true?

Cheers all,

Darren
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