View Single Post
Old 01-02-2010, 14:00   #1
shenfrey
Inactive
 
Join Date: Feb 2010
Location: United Kingdom
Services: 100MB, Tivo XL + Sky
Posts: 25
shenfrey is an unknown quantity at this point
Just upgraded to 50MB

And i gotta say its really good, I am downloading at speeds of 6.0MB/s. I had a bit of a problem at first, when the guy installed it I was having crazy speed decreases, disconnects and i was really worried. I rang up, and some guy over the phone said something about power levels being to high (iv no idea) and said he can get the guy back to my house within 5 minute (which he did, so spot on customer service) he come back and did some stuff outside, changed a "tap" (whatever that is lol) and now everything seems to be running smoothly, even my Virgin TV is actually preforming better then ever.

So i guess this is just a plug for anyone who has not got the 50 upgrade, or cannot afford it, you really do get what you pay with virgin from my experience. The internet is always up, speed is always fast, i mean i am download demos at 2GB in a few minutes, its incredible. So i thoroughly recommend anyone who is not with virgin to switch, i really do think they are a good service to be with. I have tried Sky and BT and this one is by far the best iv had.

The one thing that would make Virgin the absolute PERFECT package, is Sky Sports HD (Me and my mates REALLY want this!) so I hope we do one day get it.

Anyway, thats all i wanted to say. This is my first post, Its just a praise thread but i am a happy customer : ) So Thanks.

P.S

The equipment they supplie you with is also rather slick, the new black modem and router and i also got a USB dongle which is worth £55, so even more goodies from virgin which will prove useful)
shenfrey is offline   Reply With Quote