Cable Forum - View Single Post

Dexstroyer · 31-01-2010, 17:39

Thanks,

Just thought I'd post these again, do you think its worth asking for an engineer to visit again as the one that came out on Tuesday just got me to run the TCP optimizer.

Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 298750000 306750000 314750000 322750000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 9 10 11 12
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) -0.49 -0.61 -0.74 -0.15
RxMER
(dB) 36.17 36.17 36.17 36.61
Correctable
Codewords 3 44 1 2
Uncorrectable
Codewords 297 356 911 272

Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 1.0 N/A N/A N/A
Channel ID 4 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 47.50 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 1 0 0 0
T4 Timeouts 0 0 0 0

Also do I need to worry about all these messages in the event log?
Cable Modem Event Log
First Time Last Time Priority Description

MOD: LOG SECTION REMOVED. PLease edit out MAC numbers before reposting

Maybe something here is out of the ordinary?
Cable Modem Operation Configuration
General Configuration
Network Access : Allowed
Maximum Number of CPEs : 1
Baseline Privacy : Enabled
DOCSIS Mode : DOCSIS 3.0
Config File : O69a1cd95452f1c3c.cm
Primary Downstream Service Flow
SFID : 11021
Max Traffic Rate : 53000000 bps
Max Traffic Burst : 10000 bytes
Min Traffic Rate : 0 bps
Primary Upstream Service Flow
SFID : 11020
Max Traffic Rate : 1750000 bps
Max Traffic Burst : 3044 bytes
Min Traffic Rate : 0 bps
Max Concatenated Burst : 0 bytes
Scheduling Type : Best Effort

All this information does not mean a lot to me so thank you for your input,

Mike

---------- Post added at 16:39 ---------- Previous post was at 15:33 ----------

I've just fired a complaint over to Virgin asking them to look in to my area and speed problems.

As everything is disconnected from my network and the pc runs direct to their new modem I feel the error must be either my modem, the hub/exchange or maybe somewhere in between, I'll post back when I get a response.

31-01-2010, 17:39	#36
Dexstroyer Inactive Join Date: Jan 2010 Location: Stockport Services: V+ XL TV home phone + 3 Virgin Mobiles & 50MB Broadband Happy with the lot! Posts: 109	Re: 50MB Questions Thanks, Just thought I'd post these again, do you think its worth asking for an engineer to visit again as the one that came out on Tuesday just got me to run the TCP optimizer. Cable Modem Downstream DS-1 DS-2 DS-3 DS-4 Frequency 298750000 306750000 314750000 322750000 Lock Status (QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y Channel Id 9 10 11 12 Modulation 256QAM 256QAM 256QAM 256QAM Symbol Rate (Msym/sec) 6.952 6.952 6.952 6.952 Interleave Depth I=12 J=17 I=12 J=17 I=12 J=17 I=12 J=17 Power Level (dBmV) -0.49 -0.61 -0.74 -0.15 RxMER (dB) 36.17 36.17 36.17 36.61 Correctable Codewords 3 44 1 2 Uncorrectable Codewords 297 356 911 272 Cable Modem Upstream US-1 US-2 US-3 US-4 Channel Type 1.0 N/A N/A N/A Channel ID 4 N/A N/A N/A Frequency (Hz) 45800000 N/A N/A N/A Ranging Status Success N/A N/A N/A Modulation 16QAM N/A N/A N/A Symbol Rate (KSym/sec) 2560 N/A N/A N/A Mini-Slot Size 2 N/A N/A N/A Power Level (dBmV) 47.50 N/A N/A N/A T1 Timeouts 0 T2 Timeouts 0 0 0 0 T3 Timeouts 1 0 0 0 T4 Timeouts 0 0 0 0 Also do I need to worry about all these messages in the event log? Cable Modem Event Log First Time Last Time Priority Description MOD: LOG SECTION REMOVED. PLease edit out MAC numbers before reposting Maybe something here is out of the ordinary? Cable Modem Operation Configuration General Configuration Network Access : Allowed Maximum Number of CPEs : 1 Baseline Privacy : Enabled DOCSIS Mode : DOCSIS 3.0 Config File : O69a1cd95452f1c3c.cm Primary Downstream Service Flow SFID : 11021 Max Traffic Rate : 53000000 bps Max Traffic Burst : 10000 bytes Min Traffic Rate : 0 bps Primary Upstream Service Flow SFID : 11020 Max Traffic Rate : 1750000 bps Max Traffic Burst : 3044 bytes Min Traffic Rate : 0 bps Max Concatenated Burst : 0 bytes Scheduling Type : Best Effort All this information does not mean a lot to me so thank you for your input, Mike ---------- Post added at 16:39 ---------- Previous post was at 15:33 ---------- I've just fired a complaint over to Virgin asking them to look in to my area and speed problems. As everything is disconnected from my network and the pc runs direct to their new modem I feel the error must be either my modem, the hub/exchange or maybe somewhere in between, I'll post back when I get a response.