Quote:
Originally Posted by RobertM
Hi, Same problem, Amazon/Play.com hitting DNS servers but unable to ping sites. It's been like that all day. Support a waste of time they say every thing is ok, gave up in the end hoping it will resolve itself. The didn't seem to be intertested in tracert results. They said it was ok at their end so it must be me!
|
Don't believe them. I've just managed to convince the support guy that there's a problem and they've logged it to their IT support team in Liverpool (which he couldn't get hold of after 10 minutes putting me on hold). Could mean crap has hit the fan as there's some funny routing going in the trace routes and not able to gain any pings. The support guy had problems (but unsure where he was calling from, unless they have virtual connection to the Virgin Backbone here in the UK).
Lucky I've got the networking knowledge to ensure they can't tell me any bull. The first time round, they thought it was the privacy settings in IE
.
They told me they'd get the IT team to call me once they're free, but there's a small chance of that!
NOTE: Anyone who needs access to these websites, you can use Virgin's proxy server in IE or Safari (MAC).
PROXY: webcache.virginmedia.com
PORT: 8080