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Tunster · 30-01-2010, 14:13

I hope someone can help give me an idea on what's going on and if they're having the same problems. Certainly before I ring VM support.

I'm having some issues accessing American (possibly international) websites. However, the problem popped up when I was unable to connect to the PS3 Network (so unable to play online games). So testing out all the connections, this was fine and IP settings all okay. However, when I started to browse american websites (which possibly had no cluster alternatives hosted outside america), I got no response. Pinging failed, traceroute would stop 17/18 hops along and changing DNS servers (to OpenDNS) failed. However, I cannot even get to the opendns.com home page (even via IP address doing an IP lookup on the domain). Other American sites fail as well. I've tried rebooting the router and cable modem. None of these things work.

Anything else I can try to determine what the exact issue is before contacting VM support? Don't be afraid to give me detailed instructions as I'm learning CCNA currently. So got a good jist of IP networking.

30-01-2010, 14:13	#1
Tunster Inactive Join Date: Jan 2010 Location: Chelmsford, Essex Age: 38 Services: Virgin Media - Cable 20Meg Posts: 5	DNS/Routing Issues? I hope someone can help give me an idea on what's going on and if they're having the same problems. Certainly before I ring VM support. I'm having some issues accessing American (possibly international) websites. However, the problem popped up when I was unable to connect to the PS3 Network (so unable to play online games). So testing out all the connections, this was fine and IP settings all okay. However, when I started to browse american websites (which possibly had no cluster alternatives hosted outside america), I got no response. Pinging failed, traceroute would stop 17/18 hops along and changing DNS servers (to OpenDNS) failed. However, I cannot even get to the opendns.com home page (even via IP address doing an IP lookup on the domain). Other American sites fail as well. I've tried rebooting the router and cable modem. None of these things work. Anything else I can try to determine what the exact issue is before contacting VM support? Don't be afraid to give me detailed instructions as I'm learning CCNA currently. So got a good jist of IP networking.