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calmpitbull · 29-01-2010, 21:17

If a pair of wires (either blues or oranges) is connected to the master socket then 99.99% chance that the fault is elsewhere in the network so no point messing with it. Just call VM and report the fault.

If your install was raised as a self installed (i.e no engineer visit to install it) then the phone is probably not connected through to you outside in which case you need a tech.

PS Just for info white/blue is pair 1 and white/orange is pair 2 in the cable. The colour code continues on in larger cables (ie. 100 pair)

29-01-2010, 21:17	#4
calmpitbull Inactive Join Date: Jan 2010 Location: Nottingham Posts: 194	Re: which colours for virgin master socket? If a pair of wires (either blues or oranges) is connected to the master socket then 99.99% chance that the fault is elsewhere in the network so no point messing with it. Just call VM and report the fault. If your install was raised as a self installed (i.e no engineer visit to install it) then the phone is probably not connected through to you outside in which case you need a tech. PS Just for info white/blue is pair 1 and white/orange is pair 2 in the cable. The colour code continues on in larger cables (ie. 100 pair)